Sauced Out Websites and Print Design, Sydney, Australia

https://www.saucedout.com.au/web_design/e-commerce/big-commerce-overview.shtml

Big Commerce overview

More indepth info on Big Commerce

Web-Based Control Panel

Manage your entire store from any computer with an Internet connection. There's no software to download and you have full access to your orders, products, inventory, customers and more using our secure web-based control panel which you can login to 24/7 from anywhere in the world.


 

 

Multi-Channel Retailing

As well as selling through your own BigCommerce-powered store, you can list your products for sale or auction on eBay in front of millions of people. Export your products to seven shopping comparison sites and even setup your own store on Facebook — all in just a few clicks and everything is managed from BigCommerce.


 

 

Automated Email Marketing

Define rules to add customers and newsletter subscribers to your iContact or Mailchimp email lists based on the product, category or brand they've purchased. You can sync their contact and billing details and then setup autoresponders to send special offers or coupons and watch your lifetime customer value go through the roof. Watch a video.


 

 

Mobile Commerce

Customers can browse and buy on their iPad, iPhone, Andriod, Palm Pre and Blackberry devices using beautifully crafted shopping experiences created just for these mobile devices. And best of all, mobile commerce is built right into BigCommerce and is enabled automatically. Watch a video.


 

 

Hardcore Search Engine Optimization

We're SEO fanatics and understand what it takes to rank in the number one spot for very competitive keywords. With BigCommerce you have SEO friendly links, per product and per web page title and META data, proper use of H1 tags, tableless and W3C valid templates, HTML/XML sitemaps as well as full control over image alt text. Watch a video.


 

 

Integrates With Everything

Because we know your online store is just one part of your business, we make BigCommerce compatible with all major accounting and order management applications, shipping and payment providers. With just a few clicks you can integrate with all of the services you rely on to do business. Learn more.


 

 

Sell Products With Different Options

Easily sell products with different options such as t-shirts or computers. You can create an unlimited number of product combinations and they don't count towards your product limit. You can also create custom fields which a shopper must fill in during purchase, such as text to print on a t-shirt or text to engrave on an iPod. Watch a video.


 

 

Bundled Products With Inventory

Selling computers or other products which consist of multiple items, each with their own SKUs and inventory? No problem. Creating bundled products is a breeze. You can set pricing and weight rules and inventory is reduced automatically as orders for bundled products are placed.


 

 

Dazzle Shoppers With Unlimited Product Photos

Display an unlimited number of rich, high quality images for products in your store. You can batch upload dozens of images at once or choose images from the Internet. Thumbnail images are created automatically, images appear in a beautiful slideshow gallery on the product page and can be clicked for a larger version. Watch a video.


 

 

Get Up Close With SuperZoomTM Photo Zoom

If you sell products where detail is important (such as jewelry, apparel or shoes) then you'll love the SuperZoomTM feature, unique to BigCommerce. Simply upload a large version of a product photo and it will automatically show a zoomed version when a shopper places their mouse over the image. Watch a video.


 

 

Premium, Secure, Rock Solid Hosting

Your store will be hosted on our lightning fast SAS 70 type II certified servers. Our data center employs hacker deterrent security provisioning, three redundant network architectures, hardware firewalls and has a 99.9% uptime track record so your store will always be available and ready to take orders.


 

 

Powerful Marketing and Promotional Tools

BigCommerce includes dozens of marketing tools to help you succeed, including trackable coupon codes, automatic Google AdWords creation for every product in your store, Google Base product export, product sharing via email/Twitter/FaceBook, newsletter signup, discount rules RSS feeds, promotional banners and more.


 

 

Sell on Facebook with BigCommerce SocialShop

By displaying a "Shop" tab on your Facebook fan page, BigCommerce SocialShop lets your fans, prospects and customers click on a product to purchase it from your BigCommerce store. They can also share your products directly through Facebook as part of their news stream. Watch a video.


 

 

Configurable Bulk Product Import & Export

It's easy to import your existing products into your BigCommerce store using our point-and-click import wizards. You can import orders, products, categories, variations, images, category relationships and more from an Excel spreadsheet or CSV file. You can also batch export for bulk updates in Excel or integration with other applications.


 

 

Business Reports to Keep You Informed

With over 25 built-in reports you can easily see your top 20 customers, orders by revenue, profit margins, inventory levels, conversion rate, best selling products, customer locations, popular searches and more. Our business intelligence reports give you the information you need to continuously grow your business.


 

 

Unlimited Free Phone & Email Support

With BigCommerce you get more than an award-winning ecommerce platform. We're with you every step of the way via our free phone and email-based support systems, based right here in our Austin, Texas office. You can also browse our knowledge base, user guide and dozens of training videos at our support portal.


 

 

Free Software Updates for Life

We regularly release new software updates which include features and improvements based on your feedback. These updates are made available to you automatically and free of charge every 2-3 months when they are released. We guarantee to provide you with innovative features that keep you miles ahead of your competitors.

With BigCommerce anyone can quickly and easily create their own online store without any technical experience. Unique features such as Drag & Drop Design Mode make it easy to completely customize the look and layout of your store using just your mouse. BigCommerce has built-in search engine optimization features which help your online store rank at the top of all major search engines including Google and Yahoo. Below is a complete list of BigCommerce features:
 

Hosting & Security

  • Premium hosting for all stores
  • SAS 70 Type II certified hosting
  • Powerful Intel quad CPU servers
  • Daily offsite backups
  • 99.99% uptime track record
  • 3 co-located data centers
  • Create unlimited email accounts
  • FTP access to HTML and CSS files
  • Complete disaster and recovery support
  • 128 bit SSL certificate support
  • Hacker deterrent security provisioning
  • On-demand virtual data center
  • Geographic diversity
  • Three redundant network architectures
  • Best-in-class infrastructure
  • High speed, redundant connectivity
  • Hardware firewalls
  • Load balancing
  • Cisco hardware and networking
  • Denial-of-service protection
  • Free regular software updates
  • Network intrusion detection system

Search Engine Optimization

  • Fully SEO optimized HTML
  • Optimized by SEO experts
  • Per-page optimization (title, etc)
  • Proper use of H1...H6 tags
  • Automatically generated robots.txt file
  • Search engine friendly links
  • Alt tags on product images
  • Automatic sitemap XML file
  • W3C valid templates
  • Tableless CSS driven templates

Storefront

  • Full product catalog
  • Online checkout system
  • "Call for pricing" option
  • One click add to cart
  • Optimized for usability
  • Product comparisons
  • Order status updates
  • Live order tracking
  • Email/print invoices
  • Customer address book
  • Private wish lists
  • Public wish lists
  • Order messaging system
  • Related products
  • Suggestive cart
  • "You may also like"...

Marketing and Promotions

  • Trackable coupon codes
  • Coupon expiry date
  • Coupon limited uses
  • Google Analytics integration
  • Bulk discounts per product
  • Online certificate use
  • Promotional banners
  • Discount rules system
  • Buy one get one free, etc
  • Free shipping over $x
  • $x on orders over $y
  • Newsletter subscriptions
  • Export to Google Base
  • Affiliate tracking system
  • Gift certificates
  • RSS feeds
  • Google AdWords export
  • Yahoo Search Marketing export
  • Popular products list
  • New products list
  • Top sellers list
  • Quick search popup box
  • "Did you mean?" spelling
  • Integrates with any live chat software
  • LivePerson Express 30 day trial

Payment & Shipping

  • Accept credit cards online
  • Support for 50+ gateways
  • PayPal, Google Checkout, etc
  • Support for secure checkout
  • Support for "offline" payments
  • COD, pay in store, cheque, etc
  • Take orders over the phone
  • Sell in multiple currencies
  • Real time conversion rate updates
  • Auto-detect location for currency
  • Real time shipping quotes
  • UPS, USPS, FedEx, Aus Post, etc
  • Define your own shipping rates
  • Limit shipping methods by country
  • Limit shipping methods by state
  • Limit shipping methods by zipcode
  • Various free shipping options
  • Add handling cost to orders

Order & Checkout Features

  • Single page checkout
  • Shipping quote estimates
  • Guest checkout option
  • Refunds and store credits
  • Custom checkout form fields
  • Delivery/event dates
  • Shipping tracking numbers
  • Email order confirmation
  • Agree to terms before ordering
  • Add multiple items to cart
  • Create order shipments
  • Order messaging system
  • One click re-order

Technical Support and Training

  • Unlimited free email support
  • Unlimited free phone support
  • Hundreds of "how to" articles
  • Comprehensive user guide
  • Dozens of training videos
  • Weekly training Webinars
  • Built-in popup help tips

Design and Customization

  • Dozens of templates to choose from
  • W3C/XHTML compliant templates
  • Easily integrate your existing design
  • Edit templates in Dreamweaver
  • Drag and drop layout customization
  • Edit HTML and CSS in your browser
  • Upload a logo or use the logo editor
  • Change website text using your mouse
  • Edit email templates from control panel
  • Works in all popular web browsers
  • Web-based control panel

Tax

  • State-based taxes
  • Country-based taxes
  • Unlimited tax rates
  • Prices inc/ex tax
  • Flat tax option
  • Tax rate display in store
  • Tax shown on invoices, etc
  • Flexible tax rules and flow

Content Management Features

  • Full CMS functionality
  • 100% browser based
  • Publish web pages
  • Display returns policies, etc
  • Easy-to-use WYSIWYG editor
  • Page dropdown/pop out menus
  • SEO-friendly pages
  • Restrict to customer groups
  • Publish content from RSS
  • Contact forms on pages
  • Responses sent via email
  • Display page as home page
  • Recent news items
  • Banners and promotions
  • Search suggest
  • "Did you mean?" suggestions
  • Related searches list
  • Advanced search options
  • Fiter by price
  • Filter by availability
  • Filter by free shipping
  • Search tips and advice
  • Shop by brand
  • Shop by price
  • Saved searches and views
  • Advanced order/product search
  • Search and export results (admin)
  • Search customers by name, email, etc
  • Quick Search popup in store
  • Search query reporting

Import/Export Features

  • Import existing products easily
  • Extremely flexible import system
  • Export products to CSV/XML
  • Sync to Intuit Quickbooks
  • Export to MYOB, Peachtree
  • Export to StoneEdge
  • Export in custom formats

Customer Features

  • Customer groups
  • Wholesale/retail pricing
  • Per-group pricing
  • Per-group discounts
  • Category level discounts
  • Product level discounts
  • Storewide group discounts
  • Move customers between groups
  • Add new customers to group
  • Filter customers by group
  • Export customers by group

Reporting Features

  • 25+ performance reports
  • Daily conversion rate
  • Top 20 customers
  • Best selling products
  • Order locations (Google maps)
  • Orders by item sold
  • Orders by revenue
  • Popular products
  • Inventory report
  • Customers by date
  • Revenue per customer
  • Search keywords with results
  • Search keywords without results
  • Best performing keywords
  • Worst performing keywords
  • Search term corrections

Product & Inventory Features

  • Per-product inventory levels
  • Automatic inventory control
  • Inventory reminder indicators
  • Sell physical & digital items
  • Product variations (size, color, etc)
  • Configurable purchase fields
  • Gift wrapping options
  • Per-product gift wrapping
  • Live shipping quotes
  • Product reviews & comments
* Feature list correct as of September 2009. Features are constantly updated, the latest feature list can be found on the BigCommerce website.